Helping Clients Move Beyond Burnout

Helping Clients Move Beyond Burnout

June 8, 2023
Time: 12:30pm – 2:00pm (New Mexico / Mountain Time)
11:30am – 1:00pm (Arizona / Pacific Time)
Location: Virtual meeting via Zoom

Cost: $10 ICFNM Members & Associates / $25 Non-Members

CCEUs:  1.5 in Core Competencies


Please retain your confirmation email.
It will have the Zoom Access on it.

Come join your fellow coaches to discuss methods for helping clients move beyond burnout. Burnout is on the rise among professionals everywhere – especially those in nursing, teaching, clergy/spiritual leadership, and other helping professions.

This workshop includes two brief presentations on working coaching models for: 1. supporting clients to identify risk factors for burnout and 2. evoking clients’ awareness of underlying habits, behaviors, structures, and beliefs that contribute to burnout. 3. using client insights as a roadmap for designing actions to support their resilience, effectiveness, and overall wellbeing. After these short presentations, we will engage in open discussion and sharing of best practices for coaching clients experiencing burnout including
common pitfalls, scenarios, and opportunities.

Participants will walk away with practical models to implement regarding coaching through burnout, increased awareness of one’s wisdom already in use with clients experiencing burnout, improved mindset around the opportunity burnout can present to go deeper with clients.

About the Presenters

Alison Smith
is a PCC and BCC certified coach and the Founder and CEO of The Thrive Designer, LLC. She has spent the last 8 years coaching professionals experiencing burnout – especially teachers. Her Teachers That Thrive and Schools That Thrive programs are aimed at providing coaching services and resilience professional learning for teachers, educational non-profits, school districts and education leaders. She is also author of the book Drawing Your Line: Setting Boundaries Step-by-Step.

Phil Gustafson is a PCC Coach and a Lutheran Pastor since 1979 (retiring in 2020 and serving as an Interim Pastor since). He is also a master practitioner in Neuro-Linguistic Programming (NLP) and use that extensively in my coaching. My primary coaching experience has been with Spiritual Leaders in transition to assist them in healthy, resourceful outcomes for their transition, often using a journey metaphor and the lens of a faith mindset. Leadership burnout has been one of his foci with faith leaders andothers in helping professions. He began his work with assisting those experiencing burnout after he himself was close to burnout in 2005. Phil also serves as the Director for Professional Development for ICF AZ Chapter.


Please retain your confirmation email.
It will have the Zoom Access on it.

Questions? Need Assistance with Events?
please contact Kelly Johnson at


business development

Business Building Panel: Four Perspectives

May 24, 2023
Time: 12:30pm – 2:00pm (New Mexico / Mountain Time)
11:30am – 1:00pm (Arizona / Pacific Time)
Location: Virtual meeting via Zoom

Cost: $10 ICFNM Members & Associates / $25 Non-Members

CCEUs:  1.5 in Resource Development


Please retain your confirmation email.
It will have the Zoom Access on it.

Four expert panelists.
Four different styles of coaching business.
Four different conversations on how they got there.

Join us for a 90-minute exploration of authentic business development.

You’ll walk away with several good nuggets to boost your business while staying true to yourself.

About Karen Cappello, MCC, BCC
CEO/Founder Karen Capello, LLC
Business & Executive Coach, Communications Specialist, Speaker, Trainer
Karen Cappello, MCC, BCC is a master certified coach who works with business and executive coaches to increase impact and accelerate revenue. Karen has trained coaches for six different organizations before founding her own certified program called Leverage for Leaders. In every area of her business and life, Karen’s passion for both the outer and the inner game is evident. With her exuberant style and her commitment to living by her own values, vision and purpose, Karen is a role model for other coaches who want to grow their businesses and achieve success with ease and joy.

About David Taylor-Klaus, MCC, CEO
DTK Coaching, Mentor, Author, Speaker
David Taylor-Klaus is a Master Certified Coach, speaker, and author who reintroduces Successful Entrepreneurs & Senior Executives to their families. He is on a mission to unearth and unleash the personal mastery of heart-driven leaders. Since 2008, DTK has empowered his tribe to take an active, intentional, and dynamic role in their development and create the kind of Life Rhythm that enables them to build profitable businesses, raise thriving families, and live wildly fulfilling lives. His best-selling new book, Mindset Mondays with DTK: 52 Ways to REWIRE Your Thinking and Transform Your Life, is available on Amazon.

About Annie Sanchez
CEO & Visionary Guide of Mariposa Strategies
A seeker, a navigator of change, a believer in possibility, Annie is Queen of the In Between.
Where identity, community, culture, grief and the messy, often scary, unknown leaves more questions than answers, Annie is on a mission to help people find possibility in the moments that matter most. She coaches sensitive, visionary leaders and entrepreneurs through big change as a strategic and emotional thought partner.

About Tim Harrison, ACC
Team Coaching Certified (GTCI), CEO of an Education based non-profit
Tim Harrison took a leap of faith from a promising corporate career to pursue his mission to inspire and equip people to realize their potential. He is the CEO of EPOG Academy, a non-profit that brings high-caliber coaching to low-income students. As an Executive Coach Tim helps purpose-driven leaders increase their power to drive positive change and is the youngest coach in the world to be distinguished as a “Wisdom Weaver” by the International Coaching Federation. In his talks, Tim mixes a psychological lens on leadership with dynamic performances of rap and spoken word poetry.


Please retain your confirmation email.
It will have the Zoom Access on it.

Questions? Need Assistance with Events?
please contact Kelly Johnson at

ICF Arizona: Deepening Your Understanding Using the PCC Markers Competencies

ICF Core Competencies and PCC Markers:
Deepening your Understanding of the Coaching Core Competencies using the PCC Markers


CCEUs: 10.0 in Core Competencies and 2.0 in Resource Development

This 8-week class is designed to help you understand and integrate the ICF Core Competencies through working with updated PCC Markers.

The ICF PCC Markers are the standard for evaluating professional coaching. Understanding the 47 updated PCC markers and knowing how to apply them in our coaching engagements is the goal of this class.

Whether you are getting ready to sit your ICF exam or upgrading or renewing your ICF credential, or whether you simply want to deepen your coaching skills – This class will leave you feeling more grounded in your coaching proficiency.

Each week we will review one of the Core Competencies and explore them in-depth through the lens of the PCC Markers. Our exploration will include practical exercises as well as coaching demonstrations and practice opportunities.

The class is approved for 12 ICF CCEU’s – 10 Core Competencies and 2 Resource Development hours.

We will meet weekly online on zoom Fridays, beginning April 7th 2022 thru May 26th from 10 am to 11:30 am AZ time.

Participants will gain:
A deeper understanding of the ICF Core Competencies, a deeper understanding of the PCC Markers, acquiring coaching skills and practice.

If a registrant can’t attend the live call, then they will only be eligible for the resource development hours for that call. This is a series, not a pick-and-choose which sessions you want to attend. Each week builds on the week(s) before, so it is important to be on all the calls.

Who: ICF Arizona member and non-member coaches.

When: Fridays beginning April 7th, 2023 – May 26th from 10:00am to 11:30am AZ time.

Where: ICF AZ Zoom Meeting Room
Login details will be sent on your e-mail confirmation upon completed registration.

Cost: $495 for all 8 weeks

The group will meet for eight (8) weeks on Fridays at 11AM New Mexico time for 1.5 hours:
April 7, 2023
April 14, 2023
April 21, 2023
April 28, 2023
May 5, 2023
May 12, 2023
May 19, 2023
May 26, 2023

Core Competencies Focus by Week

April 7th: Foundation – Core Competency 1:
“Demonstrates Ethical Practice.”

April 14th: Competency 2 – deepen our understanding of the Foundation Competency “Embodying a Coaching Mindset.”

April 21st: Competency 3: Co-Creating the Relationship –
“Establishes and Maintains Agreements.”

April 28th: Competency 4: Co-Creating the Relationship –
“Cultivates Trust and Safety.”

May 5th: Competency 5: Co-Creating the Relationship –
“Maintains Presence.”

May 12th: Competency 6 : Communicating Effectively–
“Listens Actively.”

May 19th: Competency 7: Communicating Effectively–
“Evokes Awareness”

May 26th: Competency 8: Cultivating Learning and Growth –
“Facilitates Client Growth” through the lens of the PCC Markers.

About Our Speaker: Komala U. Rohde, MCC, CPCC
Komala Uta Rohde is a Certified Master Coach and Advanced Certified Mentor Coach (MCC, ACMC, CPCC). She is German born and lives with her husband in Sedona, Arizona since 1995.

Catalytic Coaching – The Promise and Power of the Thinking Environment®

October 25, 2023
Time: 12:30pm – 2:00pm (New Mexico / Mountain Time)
11:30am – 1:00pm (Arizona / Pacific Time)
Location: Virtual meeting via Zoom

Cost: $10 ICFNM Members & Associates / $25 Non-Members

CCEUs:  1.5 in Core Competencies


Please retain your confirmation email.
It will have the Zoom Access on it.

Thinking Environment Coaching has been described by coaching experts as one of the most effective client-centered coaching methods on the market. Like many coaching methods, the purpose is for the client to think.

Unlike many coaching methods, the purpose of the Thinking Environment process is for clients to think – for themselves. For themselves changes everything. For themselves requires new expertise.

Given that the quality of everything our clients do depends on the quality of the thinking they do first, generating a client’s finest independent thinking is the singular purpose of this coaching approach.

In this introductory session, Hazel demonstrates a profoundly different way to be in partnership that achieves this quality of thinking clients need from us, to be at their best; to thrive. It adds value to your existing toolkit of expertise. With practice and discipline, it transforms the quality of all your coaching conversations, client relationships and results.

You will discover:

  • What a Thinking Environment is, why it matters, and how to create it.
  • 4 game-changing behaviors that create the conditions for your clients to thrive.
  • 1 simple, yet loaded, promise and a few liberating questions.

This is a radically different and relational way of being with clients that allows them to go beyond dependence on the coach’s views, guidance, and analysis. It is paradoxically simple and complex, easeful, and dynamic.

About Hazel Morley, Time to Think Consultant (Coach, Facilitator & Teacher)
For more than 30 years I’ve been in the people business as a Trainer, Facilitator and Coach.
In 2003 I discovered Nancy Kline’s work “Time to Think” and enrolled in a ‘Thinking Partnership’ program that led to qualifying as a Consultant, Facilitator and Coach. What a gift it was, to learn how to listen to ignite the human mind and unleash its potential.

Since then, most of my bold and life-changing decisions have emerged from my being in a Thinking Environment®. One of the most significant was emigrating from England to beautiful British Columbia in 2009.

As one of 20 Time to Think global Faculty, I feel privileged to teach others how to produce independent thinking in their organizations, teams, and lives. I’d love to share it with you.



Please retain your confirmation email.
It will have the Zoom Access on it.

Questions? Need Assistance with Events?
please contact Kelly Johnson at


ICF Arizona: Book Study 2023 Q2 – Fearless Feedback: A Guide for Coaching Leaders to See Themselves More Clearly

Hosted by ICF Arizona

Fearless Feedback:
A Guide for Coaching Leaders to See Themselves More Clearly and Galvanize Growth

The Book Study meets on Wednesday evenings at 6:00pm via Zoom for 1 hour. The meetings will be facilitated by our host, and participants are invited to select a chapter(s) to present each week.

Join us to increase your knowledge and enjoy lively discussions with a small group of fellow coaches.

Do you seek a feedback process that can be tailored to equip leaders to accomplish their professional goals? Do you need a practical guide for mining stakeholder feedback and framing it in ways that make leaders hungry for the insights? Are you tired of being constrained by cookie-cutter 360-degree feedback tools used in organizations, tools that can be tone deaf to the underlying emotions? Do you wish you could uncover the fears which inhibit the change a leader needs, so they can design actions for future growth? Then Fearless Feedback is your answer! Among many things, this book provides: A practical seven-step framework on how to structure stakeholder feedback for leaders; An actionable guide with specific dos and don’ts; Intriguing dialogue between coach, leader, and stakeholder (articulating the unspoken thoughts and underlying emotions); and tested techniques, tips, tools, and templates!

When: Wednesday evenings from 6:00pm – 7:00pm (AZ time)
April 5, 2023 through May 24, 2023 (8 weeks)

April 5, 2023
April 12, 2023
April 19, 2023
April 26, 2023
May 3, 2023
May 10, 2023
May 17, 2023
May 24, 2023

Where: Zoom Meeting Room.
Login details will be sent on your e-mail confirmation upon completed registration.

Cost: $35 for ICF AZ Members and $40 for non-members for the 8 weeks
Note: Book is not included in registration.

CCEUs: 4.0 in Core Competencies and 4.0 in Resource Development

Cynthi Knight is an executive coach and consultant who helps small to mid-size organizations achieve higher levels of individual and team performance. Her more than 20 years of experience in Leadership Development, Organizational Effectiveness, and Talent Management provide her with a broad-based background to coaching. She started her coaching business, Winning Leaders, to help leaders achieve better results by bridging the gap between where they are today and where they want to be as leaders.


ICF Global: Credentialing Series Part 3 – The Nuts and Bolts of Credentialing

Date: May 16, 2023
Time: 11:00AM in Eastern Time / 9:00AM in Mountain Time (US and Canada)

ICF Global:
Credentialing Series Part 3 – The Nuts and Bolts of Credentialing

Speaker: Angie Holleran, Regional Development Manager
Facilitator: April Summerford, Regional Development Manager



Navigate through the ICF Credentialing Process with ease.

Join us for the third part of our Credentialing Webinar Series to learn about the requirements for all three levels of the flagship ICF Credentials (ACC, PCC, and MCC). Feel confident about renewing your credential, applying for your first credential, or applying for your next level credential. We will help you navigate through the process with ease.

Learning objectives:
– How to apply for a credential
– How to renew a credential
– How to apply for your next level credential
– Get your specific questions answered

CCEs: 1 in Resource Development

ICF Global: Credentialing Series Part 2 – How ICF is Advancing Team Coaching

Date: March 28, 2023 at 11:00AM in Eastern Time (US and Canada)

Part 2: The ICF Advanced Certification in Team Coaching (ACTC)
Joel DiGirolamo, Vice President of ICF Research and Data Science
Rockelle Ward, Director of Global Accreditation for ICF Coaching Education.


Are you a team coaching practitioner or interested in becoming one?

In today’s complex workplace, organizations increasingly recognize the power of teams to innovate and drive their business or mission forward. Now more than ever, private companies, government agencies and nonprofit organizations are turning to team coaches to harness a team’s collective expertise, energy and wisdom to advance their efforts and achieve greater results.

Join us for the second part of our Credential Webinar Series to learn all about how ICF is Advancing Team Coaching through advanced certification and accreditation.

Takeaways from this webinar include learning all about:

  • The Team Coaching Competencies
  • The NEW Advanced Certification in Team Coaching (ACTC), including eligibility, team coaching education requirements, coaching experience, coaching supervision, the exam, and application fees
  • Team coaching education provider accreditation requirements

CCEs: 1 in Resource Development

ICF Global: Credentialing Series Part 1 – The Value of ICF Credentialing

Date: February 21, 2023 at 11:00AM in Eastern Time (US and Canada)

Special Guest: Carrie Abner, VP of Credentials & Standards
Facilitator: Anik Clemens, Strategic Regional Director


Together we will be exploring the new ICF credentialing process and PCC markers.

The International Coaching Federation (ICF) Credentials and Standards organization provides the most globally recognized credentials for coach practitioners that recognize the competence of coaches across their coaching journey through independent, valid assessment and rigorous eligibility requirements. Whether at the Associate Certified Coach, Professional Certified Coach, or Master Certified Coach levels, working with an ICF Credentialed coach offers an important and independently verified quality assurance of coaching competence, along with a commitment to abiding by the ICF Code of Ethics.

Takeaways from this webinar include:
– How does earning an ICF Credential distinguish you as a coach practitioner?
– What value does the ICF Credential offer to the client?
– How are candidates assessed as part of the Credentialing process?

CCEs: .5 in Core Competencies and .5 in Resource Development

Coaches Case Study

Heighten your awareness of coaching choices through a reflective and insightful review of a real coaching case while expanding your network of supportive colleagues.

This program is an in-depth group exploration of the underlying themes and dynamics of a coaching client case presented by one of the participants.

We will:

  • Get in touch with processes related to the given client or topic.
  • Identify and work with the dynamics in the relational field between coach and client.
  • Gain clarity about the patterns that support as well as hinder the coaching work.

In our journey through the process, the community will:

  • Share experiences and knowledge of coaching to support the person bringing the case and expand the learning of the group.
  • Deepen inquiry skills.
  • Learn by the reflections observed.
  • Strengthen networks and enrich practices by sharing stories, and valuing and appreciating each other’s work.

Date: September 6, 2023
Time: 4:00 – 6:00pm MT (New Mexico time)
Location: Virtual meeting via Zoom
Speakers: Jillian Gonzales and Grace Solis

Cost: $30 ICFNM Members & Associates / $40 Non-Members

CCEUs: 2 in Core Competencies




Jillian J. Gonzales, MA is a seasoned organization development professional with a focus on change and transformation. She is highly skilled in coaching, facilitation, intervention, and training. She has held positions as an internal and external consultant and in management. Currently, Jillian is the Manager of Workforce Education and Development at Tricore Reference Laboratories. She is a native New Mexican who spent 12 years in the Northeast before returning to her home town of Placitas, with her husband Brian, where they are being raised by two teenagers and three fur babies.

Grace Solis is the Director of Organizational Development at Keystone International. She has a Bachelor of Arts in Psychology and Masters of Business Administration with a concentration in Organizational Development and Human Resource Management. Grace manages Keystone’s organizational development consulting projects as well as the human resources department. She has experience managing complex projects that incorporate multiple consultants.

Grace is a certified Equal Employment Opportunity (EEO) Investigator and has specific training in the area of mediation. Grace has her Gestalt Professional Certified Coach (GPCC) certification and has earned her Associate Certified Coach (ACC) certification via the International Coach Federation. Grace served as the 2019 President for the ICF New Mexico chapter. She is the recipient of the New Mexico Business Weekly 40 Under Forty award and a graduate of the Next Step Leader Mentoring Program. Grace is a swim mom, youth volunteer, and enjoys reading and writing in her spare time.